Privacy policy

Link T&B Inc. (hereinafter referred to as the "Company"; President & CEO: Toshihiro Iwaki) has established the following personal information protection policy and promises to handle personal information honestly and appropriately.

1. Definition of personal information

Personal information refers to information that can identify a specific individual by name, email address, telephone number, etc. contained in the information, or information that includes a personal identification code.

2. Collection of personal information

Our company collects customers' personal information when using inquiry forms, service applications, requests for materials, etc. The information we collect includes your name, company name, email address, phone number, etc.

3. Purpose of use of personal information

Our company uses collected personal information for the following purposes.

• Responding to customer inquiries
• Providing and improving services
• Notification of seminars, events, etc.
• Providing information on our products and services
• Creation of statistical information (in a format that does not identify individuals)
• Compliance with laws and protection of rights

4. Provision of personal information to third parties

Our company will not provide personal information to third parties except in the following cases.

• If we have your consent
• When provision is required by law
• If the information is publicly available
• When providing limited information necessary for providing services to a trusted partner company (under a confidentiality agreement)

5. Security management measures for personal information

In order to prevent and correct the loss, falsification, leakage, etc. of personal information, our company will take appropriate safety management measures such as strengthening the security system, educating employees, and restricting access.

6. Disclosure, correction, and deletion of personal information

Customers can request that our company disclose, correct, or delete their personal information. If you wish to do so, please contact us using the contact information below.

7. Cookie/access analysis

We use Google Analytics to improve the usability of our website and analyze usage. Google Analytics collects your IP address and uses cookies to track access information. This information may be transferred to third countries.

For more information about Google Analytics, please see Google's privacy policy.

8. Regarding the use of AI chat

Our website has an automatic response chat function powered by AI for the purpose of improving customer convenience. Please note the following regarding this feature.

• Sending to an external service: The messages you enter in the chat are sent to an external AI service (an API server provided by AIAND) to generate an AI response.
• Information sent: The text entered in the chat and the URL of the page you are viewing will be sent. Please refrain from entering personal information such as name and email address.
• Log Retention: Chat content is retained only for the duration of your browser session and is not stored on our servers. The data retention policy of the external AI service will be in accordance with the terms and conditions of the relevant service provider.
• Transmissions to third countries: The servers of external AI services may be located outside of Japan, and your input may be transmitted to third countries.

9. Contact point

For questions, requests, or other inquiries regarding personal information, please contact the personal information protection manager below.

Link T&B Inc.
Personal information protection manager
2nd floor Ueki Building, 2-3-3 Kaminarimon, Taito-ku, Tokyo 111-0034 TEL: 03-6802-7795
Email: info@linktab.jp

Enactment date: April 1, 2026